🔑 Accessing and Using the Customer Portal

🔑 Accessing and Using the Customer Portal

🔑 Accessing and Using the Customer Portal

The Zoho Desk customer portal is a secure space where you can access useful resources and easily manage your requests. Here’s how to make the most of this portal:

  • 👤 Portal login: Use the credentials provided by your company to log in. If you do not have an account yet, follow the registration link or contact your support team.
  • 🗂️ Navigation through sections: Explore the Articles, FAQ, or Knowledge Base/Wiki tabs to find answers to frequently asked questions.
  • ⚙️ Personalizing your profile: Access your user settings to update personal information, change your password, and set notification preferences.
  • 🔒 Managing personal information: Verify and update your contact details (email, phone, address) so support can contact you easily.
Tip: Keep your information up to date and regularly check your notification settings to never miss support responses.